CSBILL PAY-E PLUS

PLUS is CSBILL PAY-E with bells and whistles, such as enhanced preferences, payment calendar, and transfers.
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Learn More CSBill Pay-e Plus Agreement Disclosure Enrollment Information

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What can I do?

• Access CSBill Pay-e Plus anytime, day or night from the Internet
  
• Schedule regular fixed payments on specified dates
  
• Choose when to pay bills
  
• View calendar of scheduled bills
  
• Organize bills in Categories
  
• Send money to individuals – friends, family, anybody
  
• Transfer funds to accounts at other financial institutions
  

How is CSBill Pay-e Plus different from CSBill Pay-e?

Me2Me Feature
This feature allows you the ability to move money from Citizens State Bank to another
financial institution.

Person2Person (P2P)
You will have the ability to send money to anyone in the U.S. with an email address and
a bank account.

Who can I pay?

• Almost any payee located in the Unites States
  
• Payee restrictions include:
  
  • Tax authorities, government agencies or collection agencies
    
  • Security companies such as Ameritrade for stock purchases or trade taxing
    authorities
    
  • Court directed payments (child support, alimony, or other legal debts)
    

How much does it cost?

• CSBill Pay-e Plus is free for the first 60 days and $3 per month thereafter, as long as
  you use CSBill Pay-e Plus at least once every 60 days. An inactive fee of $5.00 is
  assessed on the 61st day of inactivity and each month of inactivity thereafter.
  

How do I sign up?

• You must be enrolled in CSBank Online to enroll in CSBill Pay-e Plus. To enroll in
  CSBank Online, click here.
  
• If you are not currently using CSBill Pay-e, log into CSBank Online and click on the
  “CSBill Pay-e Plus ” button to enroll. Click here.
  
• If you currently use CSBill Pay-e, please click here to request an upgrade to CSBill
  Pay-e Plus.
  

How do I set up payments online?

• You will need to have your bills handy, including the remittance portion with the
  payee name and remittance address.
  
• Add each person or vendor to your “payee” list (each payee set-up is required only
  one time)
  
• After your payees are set up, you can easily schedule payments.

Will I still receive my monthly bills through the mail?

• Yes, you will continue to receive your regular billing statements from your vendor as
  usual.
  

What type of account do I need?

• You may pay bills and make transfers from any Citizens State Bank checking
  account.
  

Is CSBill Pay-e Plus secure?

• The safety and security of your information is as important to us as it is to you. We
  utilize the latest 128 encryption technology over a secure server. In addition, access
  to CSBank Online and CSBill Pay-e Plus requires a login with a password that only
  you know.
  
• Set Payment Threshold – an email will be sent to you when a payment has exceeded
  a maximum payment level you have set.
  
• Set Payee Threshold – an email will be sent to you when a payment is scheduled to a
  payee that exceeds the maximum payment level you have set.
  
• Challenge Phrases – You can prompt the system to email challenge phrases when
  the following actions take place:
  
  • PIN Change
    
  • Add a Payee
    
  • Change a Payee Account Number
    
  • Change Security Options