March 19, 2020

In the everchanging landscape presented with the COVID-19 situation, we wanted to make you aware of some increased precautions, tools available, our commitment to helping our customers, and best practices during this difficult time:

• Lobbies are temporarily closed for the safety of our customers and team members.
• Drive-ups and Cadott main bank walk-up are open to serve you and meet your needs.
• Tools and resources for banking at your convenience: telephone banking, online and mobile banking, mobile deposit capture functions, and e-statements. Our deposit team is ready to assist you with questions or help you utilize these tools. Please call for any help.
• We are here to aid anyone impacted by COVID-19. Our focus is on understanding your needs to be able to create the best solution(s) to aid you. If you are experiencing difficulty of any kind, please call your loan officer or our deposit team immediately.
• Don't panic. We urge our customers to think about the safety of their money, we recommend:
• Do not withdraw large sums of money. Money left unsecured can be lost, stolen, destroyed, and is not insured. Money in the Bank is covered by FDIC insurance. For specifics on this and to discuss your needs, please call our deposit team today.
• Do not give in to scams. In difficult times, there can be the propensity for unsavory situations to arise. Be mindful of who you are talking with, what is being requested, and if it makes sense.

Our mission at Citizens State Bank is to develop long-term relationships built on trust. We have been your partner since 1902. Taking precautions and acting swiftly in a situation like this is our commitment to you! We greatly appreciate your business, trust, and relationship.

Please feel free to personally reach out at any time:

Tim Cruciani, President/CEO
715-978-0109 
tcruc@csbankcadott.com