Latest News

  1. Lobbies Temporarily Closed - Drive-Ups & Walk-Ups Open

    In the everchanging landscape presented with the COVID-19 situation, we wanted to make you aware of some increased precautions, tools available, our commitment to helping our customers, and best practices during this difficult time:

    • Lobbies are temporarily closed for the safety of our customers and team members.
    • Drive-ups and Cadott main bank walk-up are open to serve you and meet your needs.
    • Tools and resources for banking at your convenience: telephone banking, online and mobile banking, mobile deposit capture functions, and e-statements. Our deposit team is ready to assist you with questions or help you utilize these tools. Please call for any help.
    • We are here to aid anyone impacted by COVID-19. Our focus is on understanding your needs to be able to create the best solution(s) to aid you. If you are experiencing difficulty of any kind, please call your loan officer or our deposit team immediately.
    • Don't panic. We urge our customers to think about the safety of their money, we recommend:
      • Do not withdraw large sums of money. Money left unsecured can be lost, stolen, destroyed, and is not insured. Money in the Bank is covered by FDIC insurance. For specifics on this and to discuss your needs, please call our deposit team today.
      • Do not give in to scams. In difficult times, there can be the propensity for unsavory situations to arise. Be mindful of who you are talking with, what is being requested, and if it makes sense.

    Our mission at Citizens State Bank is to develop long-term relationships built on trust. We have been your partner since 1902. Taking precautions and acting swiftly in a situation like this is our commitment to you! We greatly appreciate your business, trust, and relationship.

    Please feel free to personally reach out at any time:

    Tim Cruciani, President/CEO

  2. How We Are Responding to COVID-19

    Over the last few weeks, intensifying reports about the coronavirus (COVID-19) have emerged. At Citizens State Bank, we are committed to health and safety. The Bank is continually monitoring the situation and has an action team that has and is ready to act as necessary. We would like to make you aware of the following important information:

    • Customers: Citizens State Bank is still open for business. You, as our valued customers, are a top priority and we care about your safety and wellbeing. The Bank has tools and resources available to help you conduct the majority of your banking needs from the convenience of your own home. We are asking that whenever possible, you utilize our drive-up facilities, online and mobile banking, and mobile deposit capture functions. Also, please feel free to call our facilities for any help needed. This will help limit face-to-face interactions and keep everyone safe. If you need to come into the Bank for an appointment, rest assured we have precautionary measures in place for increased sanitation before and after your visit.
    • Office and Team Members: Up to now, the Citizens State Bank has implemented increased sanitation and precautionary measures. The Bank has also heightened its illness awareness and implemented policies to aid employees during this time. The Bank has regular, professional cleaning that occurs in conjunction with these new measures. You may also see staff utilizing conference rooms and other methods for connecting with customers in efforts to follow social distancing recommendations.

    Our mission at Citizens State Bank is to develop long-term relationships built on trust. Taking precautions and acting swiftly in a situation like this is our commitment to you! We greatly appreciate your business, trust, and relationship.

    Please feel free to personally reach out at any time:

    Tim Cruciani, President/CEO

  3. Citizens State Bank Opens in Cornell, WI

    Citizens State Bank is set to open a new full-service branch office at 221 Bridge Street, Cornell, WI 54732 on September 4, 2019. The bank is a sound and secure financial institution which has obtained FDIC and Wisconsin DFI approval. Citizens State Bank is a locally owned, independent community bank servicing personal, business, and agricultural needs.

    The branch office at 221 Bridge Street in Cornell has been renovated and branded to Citizens State Bank standards. Hannah Cowan, a Chippewa Falls native, will be leading the branch as the Business Development Branch Lead. Katrina Hakes, a Cornell resident, will be operating as a teller in the branch. There will be an additional team member as well.

    Citizens State Bank was founded in 1902 in Cadott, Wisconsin. It was created by a group of businessmen, farmers, and workers to not only meet their financial needs but also foster the growth of their small community in Cadott. They are headquartered on North Main Street in Cadott with a drive-up location on South Main Street. In 1985, the company expanded to Chippewa Falls and opened a branch on the corner of Highways 178 and S. In 1995, another branch was opened at highways J and X in Chippewa Falls.

    President/CEO, Tim Cruciani, says, "It is with absolute excitement that we pursue expanding into Cornell. We serve a base of customers from the area and our new branch makes us more agile and able to serve those customers with better care, accessibility, and efficiency". He also stated, "Citizens State Bank is on a mission to grow. We care about our customers and work to find the best solution for them by learning about them, their situation, and their needs and dreams. Growth allows us to continue this mission and help more people and communities".

  4. Nick Hedrington Graduates from Agricultural Lending School

    Nick Hedrington, Credit Analyst, at Citizens State Bank graduates from the Agricultural Lending School. Hedrington received his successful completion from the Agricultural Lending School which was held July 31 - August 2, 2019 in Wausau. Sponsored by the Wisconsin Bankers Association, this school is designed to provide bankers with the practical aspects of agricultural credit and finance, farm management, the lending process and more through class instruction, classroom discussion, case study group work, and a farm visit. The faculty is comprised of bankers who are considered authorities in their respective fields.

    Hedrington has been at Citizens State Bank for the past year and a half. "This is a unique opportunity for our credit team to expand knowledge to help enhance our credit abilities and policy which ultimately allows us to better serve and meet the changing needs of our customers.  It is through this we can develop long-term relationships built on trust and serve our communities," Tim Cruciani, President/CEO, Citizens State Bank.

    Citizens State Bank is located in Cadott, Chippewa Falls, and Cornell.

    Citizens State Bank Press Release Photo

Need more information?
Want to open an account?

Our team is happy to help you make informed banking decisions. Simply fill out the form below to get started.

Tell us how we can help:

We will be in touch shortly. You dream the dream; we'll help make it come true!